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System Design > System Elements

Logistics

Once litigants choose to pursue trial or mediation, they will need to begin clarifying their objectives, organizing their cases, and interacting with the court system.
Clarify
Learn while doing. Negotiating the legal process is fraught with hidden pitfalls not apparent to the novice SRL. Provide SRLs with explicit rationale and implications of what they are doing. Educate and inform SRLs while they learn to maneuver the system.
Organize
Provide transparent, smart and efficient tools to improve system use without “getting in the way.” Create a safety net for SRLs by keeping track of their cases as they build them. Prototypical samples and physical organizers use categorization schemes, filters, and triaging techniques to make the SRL aware of “common” or “idealized” court practices.
Feed Back
Create new ways of communicating with the court, keeping records, and reducing transaction costs by minimizing the physical requirements of information exchange.

Logistics
System Elements

 

The research project entitled "Meeting the Needs of Self-Represented Litigants" (Access to Justice)
was developed jointly by Chicago-Kent College of Law, the Institute of Design and the National Center for State Courts.

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