Diagnosis

Every time SRLs enter or re-enter the court system, they may have different needs or objectives. Each introduction or reintroduction to the court system is an opportunity to meet several goals:

Evaluate

Provide SRLs with tools to identify their problems and evaluate the cost and time of pursuing a case. Help SRLs understand their objectives in the context of what the court system can and cannot do. Evaluate a course of action.

Prime

Prime the Access to Justice system to anticipate and specialize its subsequent interactions with the SRL based on a selected course of action.

Feed Back

Gather intake information and provide the court system with feedback on the SRL's needs to improve programs and initiate partnerships.

Diagnosis
System Elements

The research project entitled "Meeting the Needs of Self-Represented Litigants" (Access to Justice)
was developed jointly by Chicago-Kent College of Law, the Institute of Design and the National Center for State Courts.

^© 1999-2003, The Justice Web Collaboratory, Chicago-Kent College of Law, Illinois Institute of Technology -- All Rights Reserved